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Fringe Frequently Asked Questions |
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The Fringe is a festival of independent theatre: more than 180 productions
in 42 venues, performing shows of all kinds! Local, national and international
artists let loose to create the profound or risqué, new works or classics, for
young and old and everyone in between.
And, while you’re waiting for a show, there are entire blocks of outdoor fun on our two Outdoor Stages and the KidsFringe » for the little ones, as well as street performers, buskers, vendors and artisans — not to mention the bonanza of people-watching!
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Tickets* for the 2011 Fringe Theatre Festival are only available through the Festival Box Offices.
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IN PERSON
Central Box Office: located in the TransAlta Arts Barns [map]
using VISA, MasterCard, American Express, debit card or cash | BO hours »
During the Festival, tickets may also be purchased at any of our Festival Satellite Box Offices
located throughout the Festival grounds [map]
using VISA, MasterCard, American Express, debit card or cash. -
ONLINE
Buy Tickets online using VISA, MasterCard or American Express
–From calendar view
–From lists sorted alphabetically or by genre
–From Holdover show schedule
Online tickets may be picked up at the Central Box Office "Pick-Up" window or at any of the Festival Satellite Box Offices
located throughout the Festival grounds [map]. -
BY PHONE
780-409-1910 using VISA, MasterCard or American Express | BO hours »
Please have a Fringe program » or the Holdover show schedule » on hand to help ensure your order process goes smoothly.
Tickets purchased by phone may be picked up at the Central Box Office “Pick-Up” window or at any of the Festival Satellite Box Offices
located throughout the Festival grounds [map].
Please be aware that during peak Festival hours phone lines can be extremely busy; we appreciate your patience.
* A $2 Capital Replacement Fee will be added to each ticket.
The CRF is an amount applied to each ticket to support the partial recovery of expenditures, rentals and maintenance associated with the infrastructure of the Fringe Festival and the TransAlta Arts Barns, the Festival’s primary venue.
Single tickets |
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| $6 – $12 | |
Frequent Fringer passes [sorry, Sold Out] |
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| $100 The Frequent Fringer gives one person one ticket to any 10 performances during the Fringe Festival. The pass is non-transferable. | |
Double Fringer passes [sorry, Sold Out] |
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| $200 The Double Fringer pass allows up to two people two tickets to any 10 performances, or one ticket to any 20 performances, or any combination of the two to a maximum of 20 tickets. The pass is non-transferable. | |
During the Festival the Central Box Office Hours will be:
| Aug 11 – 20 | 10 AM – Midnight |
| Aug 21 | 10 AM – 8 PM |
Festival Satellite Box Offices
are open ONE HOUR prior to the first scheduled performance of the day and close immediately after the last show at that particular venue. [map]
After August 12, 2011 purchase or pick up tickets at any Festival Site Box Office
locations.
For Holdovers » the Central Box Office Hours will be:
| Aug 22 | Closed |
| Aug 23 | 12 PM – 6 PM |
| Aug 24 – 28 | 12 PM – 9 PM |
You can purchase your $7 Festival Program Guide:
- At Central Box Office [lobby of TransAlta Arts Barns]
- Purchase e-version online
- At all Edmonton Safeway stores
- Safeway stores in Sherwood Park, St. Albert, Ft. Saskatchewan and Spruce Grove
- Audreys Books
- Greenwoods’ Bookshoppe
- TIX on the Square
- During the Festival: All 3 Fringe Newsstands
on-site plus Central Box Office [map] - Calgary: Safeway store at 813 – 11 Avenue SW
- At any of the 3 Fringe Newsstands
on-site [map] - Call Information Hotline: 780-448-9000
- View online updates »
All Fringe shows are unique, daring, grass-roots and fun! While they may differ in terms of specific content, all of them have something to offer simply by being part of the Fringe. Read descriptions and synopses in the Festival Program Guide » to find something that interests you, or try your luck with something unexpected!
View calendar view of schedule online
INDOOR SHOWS
- Indoor venues are located on the Fringe site as well as off-site. [map]
- Admission varies by show [$6 to $12]; ticket prices are listed in the Festival Program Guide ».
Tickets » may be purchased:- By phone: 780-409-1910
using VISA, MasterCard or American Express | BO hours »
Please have a Fringe program » or the Holdover show schedule » on hand to help ensure your order process goes smoothly. - Online using VISA, MasterCard or American Express
–From calendar view
–From lists sorted alphabetically or by genre
–From Holdover show schedule - In person at any Box Office on-site [map]
using VISA, MasterCard, American Express, debit card or cash | BO hours »
- By phone: 780-409-1910
OUTDOOR SHOWS
- Outdoor performances take place at the Edmonton Journal and TransAlta Outdoor Stages. View schedule »
- Audience participation is encouraged!
- Admission is free, but please be generous when the hat is passed!
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Shows times are listed:
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• Updated info sheets are available daily at all 3 Fringe Newsstands • View online updates » |
Tickets to BYOV are sold:
- By phone: 780-409-1910
using VISA, MasterCard or American Express | BO hours »
Please have a Fringe program » or the Holdover show schedule » on hand to help ensure your order process goes smoothly. - Online using VISA, MasterCard or American Express
–From calendar view
–From lists sorted alphabetically or by genre
–From Holdover show schedule - In person at any Box Office on-site [map]
using VISA, MasterCard, American Express, debit card or cash | BO hours »
View map and locations of Bring Your Own Venues »
Schedules for Bring Your Own Venues are
listed on pages 58 and 59 of the Festival Program Guide »
Bring Your Own Venues have the option to sell any unsold ticket inventory at their venue’s front of house starting an hour before show time and as such, tickets may no longer be available at our Festival Box Office locations. Please be aware that there may be the possibility of purchasing rush tickets at the BYOV door.
PLEASE NOTE: All Festival Passes must be redeemed at Festival Box Offices
[map].
No Festival passes can be used to redeem tickets at the door of BYOVs.
Tickets sold at BYOV doors can only be purchased with cash.
KidsFringe » is a fun, safe and FREE area for the ages 0 – 12 crowd and their caregivers, located on the north end of the Fringe site [map].
See plays, music, storytelling, and magic on the KidStage, sit for a story at the Storytelling Tent or take it into your own hands at the Open Stage!
Other daily activities include opening and closing ceremonies, crafts, and more! Check complete schedule »
Global Television Family Stage [Venue #11] is a kid-friendly venue. See p. 83 of Festival Program Guide ».
Look for the
symbol throughout the Festival Program Guide for other shows appropriate for kids.
NOTE: The Fringe has not reviewed these shows. Icons that appear in the Festival Program Guide are based on information provided by the artists.
Yes! Edmonton Transit will give you a FREE RIDE HOME » home after 6 PM every day of the Fringe.
Just get on a bus on Whyte Avenue between 99th and 109th Streets, show the driver your Fringe Program», Citizenship button » or "Paid in Full" sticker or button (available by donation » at the Fringe gates) and ETS will get you home for free!
2011 Edmonton Fringe souvenirs are available at all 3 Fringe Newsstands
on the Festival site. [map]
Flash a 2011 Fringe Festival ticket stub or Citizen of Fringeopolis » button and receive 10% off your purchase!
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FRINGEOPOLIS FRINGEOPOLIS FRINGEOPOLIS FRINGEOPOLIS |
Parking is very limited in the Fringe area so if you can, take the bus or walk ». If you must drive, there are pay parking lots east of the TransAlta Arts Barns next to the Catalyst Theatre, west of the Fringe site on 83 Avenue and 103 Street, and southwest on 81 Avenue and 105 Street. [parking map »]
Park SMART! Be sure to be thoughtful with your parking. Pay attention to the signs and parking restrictions in the area. If you park in an area you shouldn’t, you will likely get towed!
Yes, these food vendors offer gluten-free options:
| Nomads Kitchen: | |
| North African platter with chicken or prawns [ask for no soy] Cevice |
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| Chocolate-Covered Bananas: | |
| Smoothies Chocolcate-covered bananas |
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| Original Kettle Korn: | |
| All Kettle Korn | |
| Churros King: | |
| Patatas bravas Churizio without bun |
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| Enjoy Cupcakes: | |
| Gluten-free cupcakes | |
| Afghani Foods: | |
| Dolmas Chopahn salad Kabuli rice |
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| Pizza Wings and Things: | |
| Wings with no sauce | |
| Packrat Louie: | |
| Shrimp wrapped with proscuitto | |
| Green Onion Cakes: | |
| Shrimp wraps | |
| Soner Donair: | |
| Italian sausage without bun Dolmas |
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| New Asian Village: | |
| Channa masala Veg korma Beef curry Butter chicken |
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| Royal Treats: | |
| All Chapmans scoop ice cream without cones | |
Please note that in order to help us cover our operation costs, a $2 Capital Replacement Fee applies to each ticket purchased. The Capital Replacement Fee (CRF) is an amount applied to each ticket to support the partial recovery of expenditures, rentals and maintenance associated with the infrastructure of the Fringe Festival and the TransAlta Arts Barns, the Festival’s primary venue.
YES! »
Please call our Volunteer Hotline at 780-409-1923 or visit Volunteer Headquarters located in the gymnasium in Knox Evangelical Free Church 8403 – 104 St NW [map].
No, the Fringe site can be quite crowded and pleasantly chaotic, so please leave your pets at home when you come to the Fringe.
We at the Fringe are sticklers for punctuality. With over 1,000 performances happening during the 11-day period, we need to be sure everything starts on time!
Patrons who arrive after the performance has begun will not be admitted under any circumstances. The makeshift nature of many of our venues and the intimate environment of the shows make latecomers extremely disruptive to the performance, so please do not try to enter if the doors are closed.
We recommend that you arrive 30 minutes prior to show start time to avoid disappointment.
Once again: we will not let you enter a venue once a performance has begun. If you leave the venue during a performance, you will not be allowed to re-enter it.
Refunds are only issued if there are cancellations or changes in the schedule of a performance. Such refunds are handled at the Central Box Office [located in lobby of TransAlta Arts Barns].
Since the money generated from ticket sales is transferred directly to the artists, the Festival is not authorized to offer refunds for any other reason.
Thank you! Donations are graciously received at:
- FriendRaiser » donation boxes on-site
- Fringe Newsstands
[map] - The Festival Office in the TransAlta Arts Barns
- Make a general donation online (or as a Builder)
- Call 780-448-9000
100% of the revenue generated from ticket sales is returned directly to the artists, so the Fringe relies on donations from people like you to keep the festival running.
Safety, Security & Procedure
First Aid is located on the north side of the TransAlta Arts Barns. [map]
- Stop by any Fringe Newsstand
[map] or KidsFringe for a “Lost Little Fringer” sticker for your child. - Lost Little Fringers should tell any Fringe volunteer or staff member, or go to the First Aid Station in the lobby of the TransAlta Arts Barns.
- Cohos Evamy boardroom (inside the TransAlta Arts Barns »)
- The Festival is not responsible for lost or stolen items.







